Customer Service
   FAQs
 
Customer Service
Welcome!
We're hoping that you've come here because you're thrilled with our service and want to post us a bouquet!
If you have a complaint or suggestion, we want to hear from you too.
comments@coffeebean.com.sg
 
FAQs
We've also prepared a list of FREQUENTLY ASKED QUESTIONS (FAQs) just in case you have queries about navigating around the site, browsing through our products or placing an order... CLICK HERE to see full list of FAQs
 
CHECK ORDER
Finally, you may want to check on your order/s, simply click on ORDER STATUS now.
 
CONTACT US
For Cakes-to-go Delivery/Collection Issues
Website Administrator
(65) 6272 0036 ext. 369
cakestogo@coffeebean.com.sg
 
For Marketing & Promotion Queries/Feedback
Marketing Manager
(65) 6272 0036 ext. 356
marketing@coffeebean.com.sg
 
For Career Opportunities
Human Resource Manager
(65) 6272 0036 ext. 371
hr@coffeebean.com.sg
 
For ORDER ENQUIRY please remember your ORDER ID NUMBER.
 
Toys featured in Cakes-to-go are subjected to availability. Notice of at least 48 hours before collection date is required for changes to orders (excluding Saturdays, Sundays & Public Holidays).

3 - 4 working days is required to process orders. (excluding the day of order, Saturdays, Sundays & Public Holidays)